Archive for Pot Of Gold Update

Pot Of Gold Update

Posted in Just something to say with tags , , on January 8, 2009 by getbent57

potofgold.jpgA few days ago I had a post taking about the new Pot of Gold chocolates, and how they suck.  I all so said I was going to send a message of to Hershey saying how I was disappointed with their product.   Well they emailed me back.  So here is what they said.  I had a good laugh.

“Thank you for contacting us about POT OF GOLD chocolates. I am sorry you were disappointed and appreciate you bringing this to our attention.

Our product line is continuously evaluated.  Occasionally products are reformulated to increase their appeal to consumers’ preferences.  The reformulation is accompanied by extensive market research testing to ensure that consumers will like the change.

We work closely to keep our Marketing Department informed of both the positive and negative input received from consumers.  Your comments are valuable and have been forwarded to the Marketing Department.

We appreciate your loyalty as a consumer.

Karen Jeffery
Consumer Representative”